NOTE: This is not a method for recurring giving set-up. If you wish to set up automatic payments, choose give online.
Text any amount to 84321 to give.
Text the amount followed by the fund to which you are donating (operating, connectmore, development) to 84321.
Standard message and data rates may apply.
Example of a single donation text:
Text "$5 operating" to 84321.
Example of a Split-fund donation
Text "$5 operating $6 connectmore" to 84321.
or "$5 to development and $6 to connectmore" to 84321.
Initial Text-to-Give Set-up
It's easy to set up text-to-give by following these steps:
- Send an amount (example: $5 or $1.00) and the fund to the short code 84321. This is a shared short code used by other churches in your area.
- If your number isn't yet set up for text-to-give, a setup link will be sent back. Tap the setup link be guided to the next step.
- Select Covenant Methodist. A list of churches in the area will be suggested. If your phone number is already a part of your church's database, the appropriate church will be listed as a suggested organization.
- Enter your email address and, if prompted, your name.
- Enter the payment method you'd like to use for text-to-give. If you're already a donor and you've added a payment method before (say, a bank account for ACH or a credit card) then you can optionally log in to access your saved payment methods.
- Complete your initial setup donation.
Need help setting up? Watch this video.
Special Keywords & Funds
The following keywords are available:
To indicate a specific fund, use one of the following:
- OPERATING
- CONNECTMORE
- DEVELOPMENT
REFUND - Issue this command within 30 minutes of donating to initiate an automatic refund. This isn't a cancellation, it's an actual refund (it's treated as an actual refund).
MISTAKE - Because ACH donations take so long (and can't be refunded until they settle in the bank system) the normal REFUND keyword doesn't work when you use a bank account as your text-to-give payment method. Instead, you can use the MISTAKE keyword. This keyword will cancel the donation before it enters the banking system. When a donation is cancelled this way, it's like it never happened.
STOP/START - The STOP command immediately deactivates text-to-give for the sender. The START command will re-enable text-to-give for the sender.
The "stop" command immediately disconnects the sender's phone number from the text-to-give system and the system will no longer be able to communicate with that phone until a "start" command is received. This opt-out functionality is required by the telecom companies.
HELP - This will prompt a response message back to the sender. If the sender is a Text-to-Give donor (meaning that your number is active in the system) then you'll get a link to a help page specific to Covenant.
Limitations for Text-to-Give
- Recurring donations can't be established or managed by Text-to-Give. This can be done in the donor interface, but can't be accomplished over SMS.
- Payment methods can't be added or managed via text messages alone. Obviously, you don't want to send bank account numbers or card numbers over unencrypted SMS messages.